Voucher information: You can show your voucher on your smartphone (But if you’d rather print a copy – that’s fine too!)
Please call the local activity operator at least 24 hours prior to start of the tour for reconfirming departure details
Please arrive 10 minutes prior to the scheduled departure time of the tour
During winters if a mountain has to close the cable cars/ cogwheel trains because of bad weather, there are two possible situations:
If the news is received BEFORE the coach has left for the tour, you have below options:
Postponing the tour to another day
Changing the booking to another mountain (generally no refund because the tour is fully guided)
Not taking any tour and get full refund
If the news is received AFTER the coach has left, you have below option:
Changing the booking where you will be taken to another mountain (no refund, because the tour is fully guided)
Service Information: Panoramic gondola + aerial cable car "Dragon Ride" (except during maintenance 23 Oct to 10 Nov)
(08 May to 22 Oct ) : Boat ride on Lake Lucerne
23 Oct
to 19 Nov
: Lunch voucher (CHF 20.00 per adult / CHF 10.00 per child) as compensation for boat ride, exchangeable at Pilatus self-service restaurant.
The Cogwheel train season had to be postponed to Monday, 5th June 2023 (instead of Thursday, 18th May 2023) due to unfavourable weather conditions
In The Limelight